Quality

IFS ERP treats quality management not as an isolated checkpoint but as a process integrated across every stage of the product and service lifecycle. Quality plans work hand in hand with purchasing, production and shipping, and quality data feeds decision-making in real time.

Incoming Inspection

Materials arriving from suppliers are inspected against defined control plans using sampling or full inspection, and remain blocked in quality stock until approved. Since control plans can be differentiated per material and supplier, inspection effort can be reduced for suppliers with a proven record.

Control plans per material and supplier

Sampling rules and automatic inspection orders

Rejection/conditional acceptance flows and supplier returns

In-Process Quality Control

Measurement and test results are recorded at operation-level control points; out-of-spec values can halt the process and automatically open a nonconformance record. Defects are caught at the operation where they occur, not at shipment — and resolved before their cost grows.

Control characteristics linked to operations

Measurement data capture as a foundation for SPC analysis

Automatic action triggering on nonconformance

Final Inspection & COA

Final checks are completed before shipment, and quality documents such as certificates of analysis (COA) are generated from the system and delivered with the product. Certificate contents are compiled automatically from the actual measurement data collected during production.

Shipment blocking to prevent uninspected dispatch

Batch-level certificate of analysis (COA) generation

Management of customer-specific quality requirements

Quality Events and NCR Processes (Nonconformance Reports)

Nonconformances are documented through NCR records; quarantine, rework, scrap or conditional acceptance decisions are managed via approval workflows and their costs are tracked. Because every nonconformance record is linked to the related batch, work order and supplier, the trail to the root cause is always complete.

Nonconformance recording and quarantine management

Decision flows: rework, scrap, return, conditional acceptance

Cost-of-poor-quality reporting

Corrective and Preventive Actions (CAPA)

Root cause analyses and corrective/preventive actions are tracked in the system with owners and due dates; records cannot be closed until effectiveness is verified. Whether actions genuinely deliver results is verified against recurring nonconformance data.

Support for 8D and root cause analysis processes

Action assignment, due dates and effectiveness tracking

CAPA management integrated with audit findings

Supplier Quality and Scoring

Incoming inspection results and nonconformance records feed the supplier scorecard automatically, so quality performance directly informs purchasing decisions. Since quality and purchasing look at the same data, supplier reviews are driven by records, not opinions.

Supplier scoring based on PPM and rejection rates

Tracking and notification of supplier nonconformances

Approved supplier status managed with quality data

Key IFS Capabilities

These are the IFS Cloud capabilities we implement most often in quality projects:

Control Plan and Analysis structure: Control plans and measurement records per material, operation and supplier

Automatic inspection triggering: Inspection orders opened by the system at goods receipt or operation completion

NCR management: End-to-end handling of nonconformance records, quarantine and decision flows

CAPA and 8D support: The full cycle of root cause analysis, action assignment and effectiveness verification

SPC analysis: Control charts and process capability tracking built on measurement data

COA generation: Automatic creation of batch-level certificates of analysis from actual measurement data

Processes It Works With

Quality is interwoven with purchasing through incoming inspection and supplier scorecards, with production through operation-level control points, and with shipping through final inspection and COA blocking. Quality decisions instantly affect stock status, supplier status and shipment release on the same data model — quality data never lives in a separate system.

With WiseApp, quality stops being an inspection station and becomes the process itself: traceable, documented and audit-ready at all times.

Let's walk through your processes around Quality and see the value IFS ERP creates for your business — live.

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